Red Sea Enterprise LLC ("Red Sea", "we", "our" or "us") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you use our website and services.
1. Information we collect
- Account information: name, email, country of residence, and credentials.
- Identity verification information: government-issued identification, date of birth, address, selfie/liveness data, and source-of-funds information where required.
- Transaction information: digital asset balances, transaction history, addresses, and related metadata.
- Technical information: device, IP address, browser type, and usage logs.
- Communications: messages, support requests and related correspondence.
2. How we use your information
- To provide, maintain and improve the Services.
- To verify your identity and comply with AML, KYC, sanctions and other legal obligations.
- To monitor for fraud, security incidents, and prohibited activity.
- To respond to inquiries and provide customer support.
- To comply with legal, regulatory and reporting requirements.
3. How we share information
We may share information with: identity verification providers; banking and payment partners; technology and infrastructure vendors that support our operations; regulators, law enforcement, and authorities where required by law; and successors in the event of a corporate transaction. We do not sell your personal information.
4. Data retention
We retain personal information for as long as necessary to provide the Services and to comply with applicable legal, regulatory, and recordkeeping obligations.
5. Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal information. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
7. Cookies
Our website may use cookies and similar technologies to operate the site, remember preferences, and measure usage. You can manage cookies through your browser settings.
8. Children's privacy
The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Updated versions become effective when posted on this page.
10. Contact
Red Sea Enterprise LLC, 2506 S Jackson Street, Suite 101A, Seattle, WA 98144, United States. Email: admin@redseaenterprise.com.